Frequently Asked Questions

Employer Questions

1. How long does it take for my new account to be operative?

Your account will be fully accessible right after you’ve finished signing up.

2. I have registered my business details, but they are not listed in your employer directory, why?
3. I can't remember my password, can you send me a reminder?
4. I can't remember my username, can you send me a reminder?
5. Can I change the password?
6. Can I change my username?
7. I'd like to change some of the information shown in my business profile page, where do I go?

Open your account information then your business profile will be available for you to change.

8. I want to be registered, but I don't want my business details listed in your directory, is this possible?
9. I'd like to add my logo to my business profile page and vacancies, where do I go?

In your personal information sheet you are given an option to choose any logo to your liking.

10. I would like to delete my account, is it possible?

 

Job advertising questions

1. What do I have to do to be able to advertise my vacancies on your site?

In your dashboard, there should be a tab that enables you to post new job vacancies.

2. How long will it take for my vacancies to be reviewed and appear on your site?

Right after filling up the correct data for your new job vacancies your data will automatically appear in our website.

3. For how long will my vacancies remain advertised?

Your job vacancies will remain advertised until the closing date that you’ve stated.

4. How do I know who has replied to my adverts?

When an interested applicant will want to apply he/she will send their resume to the email that you’ve provided.

5. Will my vacancies be included in your email distribution list? Do I have to pay for this?

Yes. Your email will be included in our email distribution list. And No. ICTphilippines is completely free and will continue to be in the future. It is a service we provide to you and our clients to help match up good people and good jobs.

6. I'd like to change the details of one of my postings, how do I do it?

On your account’s dashboard you will see the jobs that are already posted. There will be an option that will enable you to modify the details that you need to change.

7. I'd like to remove one the vacancies I have advertised, how do I do it?

On your account’s dashboard you will see the jobs that are already posted. There will be an option that will enable you to delete any recent jobs that you’ve already posted.

8. I'm interested in one of the jobs advertised, what do I do?

Click on the job that you are interested in. You will see that at the bottom of the advertised job there will be an icon that will let you pass the correct data that is needed by your future employer.

9. I'd like to find out more about one of the vacancies I've seen advertised, who do I contact?
10. I can't find any job in my professional field/location, what am I doing wrong?
11. A couple of days ago I saw a job advertised, but I can't find it now, could you contact me with the advertiser?

You cannot contact any expired job advertise. You need to wait for another job opening of the same advertiser.

12. I want to apply for one of the jobs advertised, but I haven't been able to contact the employer. Could you please provide alternative contact details or could I contact them through you?
13. I don't have a work permit, can I apply for the jobs advertised?

 

Resume questions

1. Why should I add my resume to your database?

Submitting your resume to our database will enable us to find any suitable job available for you.

2. I'd like to make changes on my resume, where do I go?

After signing up as a jobseeker you will see in your dashboard that you are provided with an option that will enable you to change any data in your application that you’ve already submitted.

3. Can I remove my resume from your database? How?
4. For how long will you keep my resume in your database?
5. Who will be able to access my resume?

You and the webmaster are the only persons that are authorized to access any account.

6. Do I have to give my personal details?

You need to have a data that will verify that your account is not a spammer. This way it will be easier to know that the account given is legitimate.

7. I can't remember my password, could you please send me a reminder?

 

"Jobs by email" questions

1. How often will you send me jobs by email?

You will be notified through email whenever new job listings of the category you’ve chosen are available. And jobs will be sent to you often daily depending when there are new jobs in your area.

2. Can I subscribe several times with different search criteria?

Yes! You can choose as many categories as you wish within one valid email address.

3. I don't want to receive more emails, how can I cancel my subscription?
4. I'd like to change my search criteria, what do I do?

To change your requirements or criteria, you will be made to fill up a form that will help you with the changes you need.

5. I'm already subscribed, but, I'd like to receive the emails in a different email address, how do I change it?

In order to change your job search preferences, you will be made to fill up a form that will help you with the changes you need.

6. I'm subscribed, but I don't receive anything, why?

This is because no employers or advertisers have any vacancy.

7. I'd like to change or cancel my subscription, how do I do it?
8. I only want to receive jobs on my specific field, is that possible?