Responsibilities: Monitors RFQ and InfoRosemount email box throughout the day. Requests are to be processed within two business days from receipt. When a request is received in the box view the message for customer information; which will determine whom to forward the email to. If not enough information is present, request more information from the customer. Once enough information is present: Reviews for compliance issues (Denied Party, Embargoed/Sanctioned country), involve Compliance department when necessary. Logs issue in Oracle-CRM on Demand with all details and forwards the email to the appropriate world area within the assigned shift. Minimum turn-around time is two business days. Generates reports that will also be requested on monthly basis. Collects History on customer and Purchase order. Corresponds with customer to collect certificate via email. Logs correspondence activity in Oracle-CRM on Demand. Follows up with customer via email as needed for resolution. Places online training DVD / Product Catalog material request orders via Win Wallace Website. Enters all the necessary contact details provided by the customer in the Wallace Website. Takes note of the sales reference number that will be given by Wallace after successfully placing the order. Achieves a 100 percent processed/replied valid email during assigned shift for Mobrey Inquiries. Forwards/actions sales inquiries to either internal sales or relevant distributor. Records all enquiries in a database by relevant subject and product fields for future mail use. Monitors Smart Wireless Field Starter Kit Request. Forwards Smart Wireless Field Starter Kit request to Customer’s World area Divisional or Cross Divisional “first responder\". Conducts regular spreadsheet reviews (at least daily) to locate new Smart Wireless Field Starter Kit requests Once the request has been forwarded to the proper sales channel, update the status of the request using the Smart Pack updater. Others Prepares process documentation. Participates in the continued process improvement activities and initiatives with the division and management with supervision of the Team Lead. Other tasks the division may require in relation to the duties above. Requirements: Candidate must possess at least a Bachelor\'s/College Degree, any degree. One (1) to two (2) years related experience on customer service activities and tasks is preferred but not required MS Excel working knowledge essential. MS PowerPoint working knowledge. Adobe Acrobat PDF creator working knowledge. High attention to detail. Excellent oral and written communication skills. Strong organizational and interpersonal skills required. Ability to handle multiple tasks and changing priorities, manage stress and work both independently and in a team environment. Should be able to handle fast-paced work, with multiple, conflicting priorities, in a highly detailed and high volume production environment. Strong customer-service attitude, with a commitment to high-quality work. Comfortable following standard work processes but also able to think and act independently as needed.

Summer Recruitment Caravan 2010 in BAGUIO “Attention Job Seekers! A stream of opportunity awaits you at STREAM GLOBAL SERVICES. Come to the Stream Global Services Job Fair on April 19-21, 2010 at Pizza Hut, Upper Session Road RCBC Bldg., Baguio City from 10am to 5pm. Generous relocation benefit and free one (1) month housing await successful hires to be based in Manila. Free food and drinks plus a chance to win cool prizes! Bring your friends and share the experience!”

Summer Recruitment Caravan 2010 in LAGUNA “Attention Job Seekers! A stream of opportunity awaits you at STREAM GLOBAL SERVICES. Come to the Stream Global Services Job Fair on April 19, 2010 at 3F City hall Rizal Blvd. Poblacion City of Sta. Rosa Laguna from 8am to 5pm, April 20, 2010 at Chowking, Carolina Center cor. Ilang-Ilang St. Brgy., Bucal, Calamba City Laguna from 10am to 5pm and on April 21, 2010 at Provincial PESO Office, M.H. Del Pillar Sta. Cruz Laguna from 8am-5pm. Freebies to be given away plus a chance to win cool prizes! Bring your friends and share the experience!”

Provides outbound calls in a timely and professional manner while following prescribed processes. Proactively converts inquiry calls into sales. Answers customer inquiries, verifies order and other information, or transfer the customer to correct source in order to provide the best service for the given situation. Also offers marketing programs when appropriate to customers

The Gainsborough Hotel London 7-11 Queensberry Place London Kensington United Kingdom http://www.hotelgainsborough.co.uk Hotel Management: hotelgainsboroughlondon@london.com Vacancy Department: career_hotelgainsborough@yahoo.co.uk Phone: +447024092776 +447024097697 Fax: 448704957715 ATTENTION JOB SEEKERS: The Management of The Gainsborough Hotel London wish to inform all Job Seekers about the Career Opportunity in our Management. Contact the Vacancy Department for Inquiry Email: career_hotelgainsborough@yahoo.co.uk Phone: +447024092776 +447024097697 Kind Regards The Gainsborough Hotel London Vacancy Department Manager www.hotelgainsborough.co.uk

Transcribe dialogue of audio and video recordings (according to specified styles and format)